Delivery and payment
Delivery charges for orders from the Online Shop?
We Now on free Shipping to all Egypt .
What exactly happens after ordering?
We call you and confirm the order data and the destination then we proses the order to the preparation and shipping department.
How long will delivery take?
After we confirm the order with you it take 2 to 5 working days for you to receive your order.
Do I receive an invoice for my order?
Of course you receive Tax bill with your order.
What will happen if i receive the wrong product ?
No problem if that happened during the delivery you can contact us and when we confirm that the mistake on us we will order the delivery to get back with the shipment and send you anther one with the correct one .
What is the available payment methods ?
We accept
Online payment .
Bank transfer.
Bank check .
cach on delivery.
How can i refund my money if the order canceled ?
You can contact us by Email or call 01011331323 and ask to cancel an order or refunding your money.
How long it will take to refund the money ?
If the card used a bank misr card it will take 5 to 7 days and if it anther bank it will take 15 day max .
Can I change or cancel my order?
you can contact us by what’s app , phone and E-mail to cancel your order.
what happen if i canceled the order after paying the deposit ?
